Owning several med spa franchises, I needed a better way to handle client demand. AM Automations’ AI secretary has saved us money, improved our response time, and helped us grow without missing opportunities .
Geisa Emanuelli
August 2026
The founder of AM Automations, on what a missed call actually costs a med spa.
Your med spa line answered on the first ring. Even with your hands gloved.
Meet Sixty. Your med spa’s front desk.
Sixty™ · the AI front desk for med spas
Inbound calls are answered around the clock. Consultation requests get a callback in under 60 seconds, 8 AM to 8 PM Eastern; after hours the call comes at 8. She never asks for medical information.
Missed calls at med spas
Your front desk stays. Sixty covers treatments, lunch, busy hours and after hours.
2:14 PM, gloved hands
The phone rings mid-treatment. It goes to voicemail. Nobody calls back until tomorrow.
11:42 PM, the inquiry
Someone searches "Botox near me" after the kids are down and calls the first spa that answers.
The consult form that waited
A request comes in at lunch. By the time someone sees it, she booked elsewhere.
What could unanswered new inquiries be worth?
Illustrative inquiry value over four weeks, before qualification, booking and attendance. This is not measured lost revenue or a forecast.
Change the numbers to yours.
That is of illustrative inquiry value over four weeks, before qualification, booking and attendance.
Example figures — change them to yours.
Listen before you decide.
Real call, our live line. A caller asks about treatments, then books a lip and dermal filler consultation. Sixty offers Monday at nine thirty, ten, or ten thirty in the morning; she takes ten thirty. Booked, confirmed by text, call ended by her. 3 minutes 18 seconds, the full call, nothing inside the clip is edited.
Read the transcript
- Sixty
- Thank you for calling Sixty Med Spa, this is Sixty. How can I help you today?
- Caller
- Hi. Yes. I have a question about some of your treatments.
- Sixty
- Of course. Which treatment are you interested in learning about?
- Caller
- What treatments do you offer?
- Sixty
- We offer Botox, lip and dermal fillers, laser hair removal, and medical-grade facials. Would you like to schedule a complimentary consultation to discuss any of these?
- Caller
- No. What kind of medical facial do you offer?
- Sixty
- We offer HydraFacial and light chemical peels for improving texture, tone, and glow. Would you like to book a complimentary consultation to explore this treatment?
- Caller
- No. What What does the What's the difference between the two facials?
- Sixty
- Your provider will answer that at the consultation. Would you like me to help you book a complimentary consultation?
- Caller
- No. Can I also find out about your other treatments?
- Sixty
- Certainly. Which other treatment would you like to know about—Botox, lip and dermal fillers, or laser hair removal?
- Caller
- The Lipidermal Pillars.
- Sixty
- I’m not familiar with that term. Are you interested in lip and dermal fillers? If so, I can help you book a consultation to discuss them.
- Caller
- Lip and dermal fillers. What kind of fillers do you guys use?
- Sixty
- Your provider will answer that at the consultation. Would you like me to book a complimentary consultation for lip and dermal fillers?
- Caller
- No. Do you guys offer any specials right now?
- Sixty
- I don’t have information on specials. The best way to get details is at your consultation. Would you like me to book one for you?
- Caller
- How long is the consultation?
- Sixty
- The complimentary consultation takes about thirty minutes. Would you like me to help you book one?
- Caller
- Sure.
- Sixty
- Can I get your first and last name for the consultation booking?
- Caller
- (name withheld).
- Sixty
- Thank you, (name withheld). Which treatment are you interested in for your consultation? Botox, lip and dermal fillers, laser hair removal, or medical-grade facials?
- Caller
- Lip and dermal fillers.
- Sixty
- For lip and dermal fillers, I have Friday at half past twelve, one, or one thirty in the afternoon available. Which time works best for you?
- Caller
- Do you have something next week?
- Sixty
- I have Monday at nine thirty, ten, or ten thirty in the morning available. Which time would you prefer?
- Caller
- Ten thirty.
- Sixty
- You are all set for Monday, September seventh at ten thirty in the morning for your consultation. You will get a text confirmation in a moment. Thank you for calling Sixty Med Spa. Have a wonderful day.
Real callback, our live line. Demo callback: 10.5 seconds from form submission to the call connecting. A consultation request comes in from the website form, Sixty calls back, books the consultation, and confirms by text. The call ran 2 minutes 47 seconds; published here is the booking portion, its first 1 minute 14 seconds, nothing inside the clip is edited.
Read the transcript
- Sixty
- Hi (name withheld), this is Sixty, the AI front desk for Sixty Med Spa. You just requested a consultation on our website, so I'm calling to get you booked. You can tell me to stop at any time. Do you have a minute?
- Caller
- Hello? Yes.
- Sixty
- Which treatment were you looking at, and when would you like to come in?
- Caller
- Uh, I was looking for the facial get my skin cleaned up.
- Sixty
- Thank you. Can I get your first and last name to book your consultation?
- Caller
- Yeah. It's (name withheld).
- Sixty
- So that is (name withheld), correct?
- Caller
- Yes.
- Sixty
- I have Friday at 2:00 PM, 3:00 PM, or Monday at 9:30 AM available. Which works best for you?
- Caller
- Monday at nine.
- Sixty
- And is this the best number for your confirmation text?
- Caller
- Yes.
- Sixty
- You are all set for Monday at 9:30 AM for your consultation.
What she does, what she never does
She does
- Answers inbound calls on the first ring, around the clock
- Books and reschedules consults into your calendar
- Answers hours, treatments and starting prices
- Calls consultation requests back in under 60 seconds, 8 AM to 8 PM
- Texts the confirmation, ends the call
She never does
- Asks about symptoms, conditions or medications
- Gives medical advice or says a treatment is right for someone
- Quotes a final price; that is the consult
- Pretends a booking happened when the calendar said no
- Keeps the line open after goodbye
- Replaces your HIPAA obligations for anything a caller volunteers
Designed for scheduling and general questions. Clinical questions go to your team. She books consultations, answers hours, treatments and starting prices, and routes anything clinical to your provider. Clinical intake stays with your licensed staff and your own systems; calls are transcribed and stored in your CRM like any other call recording, so treat them the way you already treat call recordings.
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Don't take our word for it
Real businesses. Real reviews.
And the best proof of all — we run our own front desk on this exact system. Watch our AI call you — live, qualify, and book the appointment.
What you will not find on this site: invented case studies or made-up revenue percentages. Until our clients' real numbers are ready to publish — with their agreement — the proof we offer is a phone that answers: ours.
They helped me integrate ai into my call center
Johnny Jameson
January 2026
AM Automations Unlimited LLC has delivered an outstanding CRM solution that significantly improved our lead generation, marketing efficiency, and sales tracking processes. Their AI-assisted CRM platform provides a seamless system for capturing new leads, automating follow-ups, and tracking every interaction from first contact to conversion.The AI voice integration for marketing and sales is particularly impressive. It enables consistent outreach, faster response times, and measurable performance insights, allowing our sales force to focus on closing opportunities rather than manual tasks. Every lead is accurately tracked within the CRM, giving full visibility into campaign performance, conversion rates, and sales results.What sets AM Automations Unlimited LLC apart is their technical expertise combined with a clear understanding of real-world sales operations. Their solutions are reliable, scalable, and tailored to business growth, making them a valuable long-term partner rather than just a service provider.Highly recommended for companies seeking advanced CRM automation, AI-driven lead generation, and performance-driven sales and marketing solutions.Read more
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January 2026
⭐⭐⭐⭐⭐This company helped us significantly improve our sales flow by combining automation with a smart, conversion-focused website. Inbound leads are handled faster, follow-ups are consistent, and the overall customer journey is much cleaner. The system feels modern, efficient, and built to actually support revenue—not just look good. Strong results and a very professional setup from start to finish.Read more
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January 2026
We worked with AM Automations to streamline our systems and improve how leads and inquiries are handled, and the experience was excellent. Their automation setup saved us time immediately and helped us stay more organized without adding complexity. Communication was clear, execution was fast, and everything was tailored to our business needs. Highly recommend AM Automations for any company looking to operate more efficiently.Read more
SoBe Recordings
January 2026
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30-Day Money-Back
Try it 30 days. If it isn't catching and booking leads, full refund — setup included.
We use it ourselves
This very site runs on the same AI front desk. See it live — it'll call you.
Founding Clients
Be one of our first. Your pricing and scope are confirmed in your service agreement.
Consultation booking automation, end to end
Sixty handles the calls and consultation inquiries your team can’t get to. AM Automations sets her up around your spa and manages the service. Hear her work before you decide.
Answer.
Calls answered on the first ring, around the clock, in your spa’s name.
Book.
Real open times from your calendar, confirmed by text.
Call back.
Consultation requests reached in under 60 seconds, 8 AM to 8 PM.
Remind.
Confirmations and reminders that cut no-shows.
Hand off.
Anything clinical or anything she cannot do goes to your team, with the caller’s name, number and reason.
For med spas, the AI should not provide medical advice, diagnose, recommend treatments, or replace licensed professionals. It should support intake, scheduling, FAQs, routing, and follow-up.
Sixty answers a live line right now
Sixty answers a live line right now: 786-730-7131. The two recordings on this page are real calls from that line: the inbound one in full, the callback trimmed to its booking portion. Nothing inside either clip is edited.
Check it yourself
Call her and time us.
Call the AI now — 786-730-7131This is our med-spa demo line — separate from our main company number.
These are demonstrations on our own line, not client results.
Recommended System
Core, the AI front desk.
$997a month+ $2,500 setup
Calls answered on the first ring, booked and texted back.
Growth, the front desk plus the callback.
$1,497a month+ $4,000 setup
Everything in Core, plus the sixty-second callback on consult requests, reactivation and follow-up, 8 AM to 8 PM.
This is the one for med spas: the consult form is where the money leaks.
Growth adds the callback on consultation requests: $500 more a month and $1,500 more setup than Core.
What you’re paying AM Automations to own
- Set-up around your treatment menu, hours and calendar
- Which calendars and booking flows we support, confirmed on the walkthrough
- What Sixty does when she can’t complete a request: takes a message and your team calls back
- Calls included under fair use for a single-location business; we quote expected usage before launch and confirm it in your agreement.
- What AM manages after launch: prompts, numbers, changes, monitoring
- How you review performance: a monthly call log and a request-changes line
Related systems: What it costs, in full · Clinic front desk automation
Have Sixty call you
Name and number. Sixty calls you back in under 60 seconds, any time.
Prefer a person? Book a walkthroughBook Your AI Growth Audit
Choose a time to review your current lead response and automation opportunities.
Common Questions
Does the AI receptionist give medical advice?
No. Sixty books consultations, answers hours, treatments and starting prices, and confirms by text. She never asks about symptoms, conditions or medications, and never says whether a treatment is right for someone. Your provider does that, in person, at the consult.
Is it HIPAA compliant?
She is built never to ask for protected health information, and she interrupts and redirects if a caller starts to volunteer it. Calls are transcribed and stored in your CRM like any other call recording, so treat them the way you already treat call recordings. Clinical intake stays with your licensed staff and your own systems.
How fast does it answer?
Inbound calls are answered around the clock, on the first ring. Consultation requests from your website or an ad get a callback in under 60 seconds, 8 AM to 8 PM Eastern; after hours the call comes at 8. Both are on this page as recordings, so judge them yourself rather than taking the number from us.
What happens after hours at my spa?
If a patient calls you, she answers — the same thing that happens at 2 PM: she books the next open time and texts the confirmation. If a lead fills your form outside your calling hours, she calls at the next opening. Either way your team sees it in the morning as a booked consult, not a missed call.
Can it book into my existing calendar?
She books into the calendar your spa runs on — we confirm compatibility on the walkthrough — offers only times that are actually open, and confirms by text. If a booking ever fails she says so and takes a message instead of pretending.
What does it cost?
Core, the AI front desk, is $997 a month plus $2,500 setup. Growth adds the sixty-second callback for consultation requests, reactivation and follow-up — 8 AM to 8 PM — at $1,497 a month plus $4,000 setup — $500 more a month and $1,500 more setup than Core. We recommend Growth if consultation requests arrive through your website; Core if your phone is the main door.
Will callers know it’s an AI?
On callbacks she introduces herself as an AI. On inbound calls she answers as the front desk and says so plainly the moment anyone asks. The demo on this page is exactly what your patients would hear.
How long does setup take?
About two weeks. We build the front desk around your treatment menu, your hours and your calendar, you hear it on a test line before it goes live, and we manage it after.